it.gen.nz

Writings on technology and society from Wellington, New Zealand

Friday, August 20, 2010

iPhone: Getting back to 3

I’ve always kept my iPhone pretty much up to date with Apple software. After all, upgrades are free, and they often deliver exciting new stuff. Over the two years I’ve had my iPhone 3G, it has got more and more capable due to improving software.

Then Apple pushed iPhone OS 4 – or iOS4, as it’s now called – and the trouble began. Programs on my phone kept crashing, the sound kept getting interrupted and it became glacially slow. My phone went from being a thing of beauty and a joy to use to being a clunky machine to be endured and cursed. Using Wellington’s helpful text-to-park feature became nearly impossible because the parking machine would time out in the time it took me to send it a text message. And, in what was the last straw, it started ignoring incoming calls and going straight to voicemail.

This is the story of how I fixed all that by going back to iPhone OS 3.
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posted by colin at 1:29 pm  

Friday, July 30, 2010

Fellowship

Last night at its annual general meeting InternetNZ made me a Fellow of the Society. This puts me in a very small group with people who have done amazing things, such as Internet pioneer Professor John Hine, Liz Butterfield who founded NetSafe and Hector’s World and Peter Dengate Thrush who is the chair of ICANN. I am deeply honoured.

posted by colin at 8:35 am  

Thursday, July 29, 2010

Disconnection is wrong

That’s the key message I gave to the Commerce Select Committee when I spoke to it today. You don’t get your Internet disconnected if you use it to commit fraud. You don’t get your Internet disconnected if you use it to make threats of violence. Why should copyright infringement, of all things, be such a special offence? And why should it attract a fine of up to $16,000, well above the fines levied on drink-drivers? Are we saying that driving drunk is less of a crime than unlawfully downloading a movie?

I gave the Committee some suggestions on how this law should work – if we have to have it at all. They are all in my submission to the Committee.

posted by colin at 3:41 pm  

Friday, July 23, 2010

Making law the good way

Yesterday I saw two popular quotes being disproved: the old saw about a committee having many stomachs and no brain, and the one about law being like sausage because you wouldn’t want to watch either being made.

I went to observe the Commerce Select Committee hearing submissions on the Copyright Amendment (Infringing Filesharing) Bill, which is the law designed to replace the failed S92A of the Copyright Act. I saw the first three submissions, and I’ll write a little about them below.

But first I want to say that the select committee process really does seem to work. It’s a really important part of New Zealand democracy that bills (that is, draft acts of Parliament) get looked at by small teams of MPs who call for public submissions. Anyone can have their say. And the committees generally listen and do their best to balance the interests and concerns of the people submitting. As a nation, we are blessed by having such an open government process.
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posted by colin at 8:27 pm  

Tuesday, July 6, 2010

Broadband as a Human Right (updated)

One year ago Finland passed a law declaring access to a broadband Internet connection to be a legal right. What does that mean? There’s a discussion of this over on Red Alert, after Jonathon Penney delivered a really interesting talk at Victoria University entitled “Open Connectivity, Open Data”.

Incidentally, it’s really good to see a major political party actually trying to develop policy in the open on the Internet. I’d love to see them both doing it. Where are you, National?

I wrote a comment on the Red Alert blog trying to explain what I think statements like “Broadband is a Human Right” mean. Here’s an expanded and tidied up version.

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posted by colin at 2:32 pm  

Monday, June 28, 2010

Good in parts

I spent today at the Microsoft Open Government Unconference in Wellington. It was an interesting experience. On the one hand, I got the impression of a company trying to weave something from the whole “open government, open data” thread which is being spun out of a genuine desire by government folk to share things, and on the other hand there was the disconnect of trying to script the agenda for an “unconference” – a contradiction if ever there was.
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posted by colin at 11:56 pm  

Wednesday, June 23, 2010

Film industry fails again

There’s a great New Zealand film called “Boy” – it’s a coming of age tale with a uniquely New Zealand flavour to it. It’s been in the cinemas here for three months, and it’s gone down very well. I’m probably not telling you anything you didn’t know, because the film has been well-promoted. I think I saw that it was now the highest-grossing New Zealand movie ever. Well done to Taika Waititi and every one else involved.

That’s what makes it strange that the film industry apparently hasn’t released the film to Australia. There are a *lot* of New Zealanders living there. And it’s not surprising, after all the promotion, that people there want to see the film however they can get it. According to a press release yesterday from the industry, they are indeed getting it, via infringing downloads on the Internet. The film apparently got to the Internet via a member of the industry itself, since the copy uploaded is a “pre-screener” available only within the industry.

What I find odd about this story is that anyone is surprised. Why would they expect New Zealanders and other folk to wait months for a well-promoted hit film? It’s not as though the technology for them to release it in other countries as a paid, legal download doesn’t exist. Why, then, leave a big market like unsatisfied with a legal product when they have alternatives?

The same industry has just claimed that unlawful downloads in New Zealand are costing it $70million. They say things like this all the time, but the truth is that no-one knows and there’s no way to calculate it. The US Government Accounting Office recently published a report saying that all such claims were totally overblown and were no basis for policy.

It’s no accident, of course, that this story blows just as Parliament is considering a Bill to fine people heavily or cut off their Internet for file sharing. The industry has obviously made a calculation about how late in the hype cycle for “Boy” it could go and still get close to the Select Committee hearings, likely to be next month.

This sort of thing has been going on for so long that I’m wondering if it is deliberate. Is it actually cheaper for the film industry to promote a film then not release it in a market, then to go after people who download it and try to seek large fines? Perhaps this is far-fetched, but I’m struggling to see any other reason.

In the meantime, congratulations to Taika Waititi. Let’s hope he gets the chance to get the film distribution industry to see some sense.

Update: Miraz Jordan has written an excellent piece on the same subject – well worth reading as well.

posted by colin at 10:52 am  

Saturday, June 19, 2010

Who owns the Internet?

According to Stuff, the US – or at least, some its senators – consider the Internet a national (i.e. American) asset and believe that the US President should be able to shut it down. Gosh.

By the same logic, the UK owns the international postage system. The Queen should be empowered to shut that down at will.

Seriously, it’s hard to doubt that the US could completely crash the Net if it chose. But it would be an act of infamy that would damage the economies of the rest of the world far worse than the banking crisis. How much more bad press do they need?

posted by colin at 4:52 pm  

Friday, May 28, 2010

Copyright and copywrong

On Tuesday I went to a copyright seminar organized by InternetNZ. The context is that Parliament is consulting on a Bill (a draft piece of legislation) to replace the appalling section 92A of the Copyright Act, which was killed at the last minute in 2009 by the then new National-led government.

Several themes came out from the seminar. The biggest one for me, which was mainly expounded by Nat Torkington, was that there is not a problem that needs to be solved here. Revenues for all the industries that claim to be affected by unlawful downloads are going up very healthily. They claim that their industries are being devastated by the huge volume of copyright infringements, but you would have to say that these claims are not backed up by the evidence. Even so, the so-called content industries are an order of magnitude smaller than the Internet industries they seek to control.

Another theme was the sheer inappropriateness of Internet termination as a penalty for anything. To the government’s credit, it has made termination a last resort which has to be enacted by a court, but even so it’s just not a useful thing to do. You don’t get your Internet connection cut off for far more serious offences. Why should copyright infringement be so special? We don’t cut the road to someone’s house if they have used it to move stolen goods. Just like road access, the Internet is used by everyone in a building, and by others to deliver services to the building.

The Bill sets out a regime of notices that get passed to and fro between a copyright holder and someone accused of copyright infringement, through the ISP concerned. This is mostly aimed at educating the downloader, many of whom don’t realise that they are doing something or illegal, or that they can be caught. This has always been the approach promoted by InternetNZ and it has a lot to commend it, although it was clear at the seminar that there’s still some detail to be worked out in the way it’s set out in the Bill.

Persisting in illegal downloading would lead to the Copyright Tribunal levying a fine. There was a lot of discussion on how much was reasonable. My view is that it should be set at a multiple of what it would cost to get the files legally, say three times the cost on iTunes. We would also need to figure out what to do if the file isn’t available legally in New Zealand but it is elsewhere – I’d probably suggest setting it at the cost in other markets, to provide an incentive for copyright holders to bring things to New Zealand at the same time as everywhere else. As Clare Curran pointed out in her speech in the House on this Bill, the oscar-winning movie Hurt Locker wasn’t made available in this country for months after it was released elsewhere, and not until after it had won its oscar.

The MED officials present were writing furiously for the most part. I’m hopeful that they took a lot of the very sensible points made back to the drafting process. They will probably be advising the Commerce Select Committee which is considering the Bill at the moment.

Talking of which, that committee has called for submissions by 17th June. It’s a really good idea to send them a submission. The process is straightforward – just write down clearly your arguments and what you want the committee to do with the Bill. You can look at this post for ideas. Probably the biggest point to ask the Select Committee for is to remove Internet account termination as any kind of option, because it’s disproportionate and unworkable.

posted by colin at 3:15 pm  

Saturday, May 1, 2010

Will Fastmail survive?

Yesterday the people who make a the Opera browser announced that it had acquired Fastmail.FM, a commercial email host. Does this matter to anyone except the shareholders of those companies?

It might. Email is critical to many of us on the Internet. It may be true that email is for old people, but I find it pretty much essential for a great deal of the Internet’s usefulness. I’m a heavy user, in case you hadn’t gathered. I want to be able receive and send wherever I am and I archive everything. That’s a couple of gigabytes per year.

I move around a lot, connecting to the Internet through two or three different routes every day. Getting and sending email though the day used to be a problem for me because ISPs’ email servers tend to assume that you are connecting through that ISP. In the early 2000s I went through a phase of having to reconfigure the email client on my laptop wherever I was. To get round that I tried putting all email through a server I owned – Qmail on a Mandrake box – running in my home, running on a DSL line with dynamic IP. It does work, but it cost me grief to support it that I just didn’t need. (Gmail was in its infancy and wasn’t allowing you your own domain name at the time. Besides, I don’t like my Gmail address.)

Winding the clock forward to a few years back, I found Fastmail.FM. They are a specialist email hosting provider. They offer IMAP and SMTP over SSL (SSL is important because otherwise passwords are exchanged in plaintext, which might be over public wi-fi) and an email web client. They don’t do much else, but they do provide their email service brilliantly. I’ve been very happy with Fastmail for over three years. All my machines sync to the server, I have a nice fat email archive which I can search instantly, and I send and receive email on the move wherever I am. It’s just one less thing to worry about.

Now, Fastmail is being acquired. By a company with a marginally-functional email service of its own. Hmm.

Don’t get me wrong – I have nothing against Opera. They are another plucky David fighting the Goliath of Internet Explorer. They provide a credible browser which lots people like. They haven’t been as successful as Firefox, but then they haven’t had Google’s money behind them. I met their CE at the OOXML standards meeting in Geneva. He was saying some very sensible things.

But, I’m concerned that Fastmail might lose its service as a result. There are plenty of examples of companies getting acquired and effectively ruined. Will the acquisition of Fastmail cause it to lose focus in its email services? Opera says no, of course, and it’s encouraging that they say the Fastmail team will be kept on. Let’s hope that Opera means what it says and that Fastmail gets enhanced, not trashed.

In the meantime, I’m trying to figure out what it would take to move my mail archive and where I would move it to.

posted by colin at 1:23 pm  
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