it.gen.nz

Writings on technology and society from Wellington, New Zealand

Friday, August 20, 2010

iPhone: Getting back to 3

I’ve always kept my iPhone pretty much up to date with Apple software. After all, upgrades are free, and they often deliver exciting new stuff. Over the two years I’ve had my iPhone 3G, it has got more and more capable due to improving software.

Then Apple pushed iPhone OS 4 – or iOS4, as it’s now called – and the trouble began. Programs on my phone kept crashing, the sound kept getting interrupted and it became glacially slow. My phone went from being a thing of beauty and a joy to use to being a clunky machine to be endured and cursed. Using Wellington’s helpful text-to-park feature became nearly impossible because the parking machine would time out in the time it took me to send it a text message. And, in what was the last straw, it started ignoring incoming calls and going straight to voicemail.

This is the story of how I fixed all that by going back to iPhone OS 3.
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posted by colin at 1:29 pm  

Tuesday, July 6, 2010

Broadband as a Human Right (updated)

One year ago Finland passed a law declaring access to a broadband Internet connection to be a legal right. What does that mean? There’s a discussion of this over on Red Alert, after Jonathon Penney delivered a really interesting talk at Victoria University entitled “Open Connectivity, Open Data”.

Incidentally, it’s really good to see a major political party actually trying to develop policy in the open on the Internet. I’d love to see them both doing it. Where are you, National?

I wrote a comment on the Red Alert blog trying to explain what I think statements like “Broadband is a Human Right” mean. Here’s an expanded and tidied up version.

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posted by colin at 2:32 pm  

Saturday, May 1, 2010

Will Fastmail survive?

Yesterday the people who make a the Opera browser announced that it had acquired Fastmail.FM, a commercial email host. Does this matter to anyone except the shareholders of those companies?

It might. Email is critical to many of us on the Internet. It may be true that email is for old people, but I find it pretty much essential for a great deal of the Internet’s usefulness. I’m a heavy user, in case you hadn’t gathered. I want to be able receive and send wherever I am and I archive everything. That’s a couple of gigabytes per year.

I move around a lot, connecting to the Internet through two or three different routes every day. Getting and sending email though the day used to be a problem for me because ISPs’ email servers tend to assume that you are connecting through that ISP. In the early 2000s I went through a phase of having to reconfigure the email client on my laptop wherever I was. To get round that I tried putting all email through a server I owned – Qmail on a Mandrake box – running in my home, running on a DSL line with dynamic IP. It does work, but it cost me grief to support it that I just didn’t need. (Gmail was in its infancy and wasn’t allowing you your own domain name at the time. Besides, I don’t like my Gmail address.)

Winding the clock forward to a few years back, I found Fastmail.FM. They are a specialist email hosting provider. They offer IMAP and SMTP over SSL (SSL is important because otherwise passwords are exchanged in plaintext, which might be over public wi-fi) and an email web client. They don’t do much else, but they do provide their email service brilliantly. I’ve been very happy with Fastmail for over three years. All my machines sync to the server, I have a nice fat email archive which I can search instantly, and I send and receive email on the move wherever I am. It’s just one less thing to worry about.

Now, Fastmail is being acquired. By a company with a marginally-functional email service of its own. Hmm.

Don’t get me wrong – I have nothing against Opera. They are another plucky David fighting the Goliath of Internet Explorer. They provide a credible browser which lots people like. They haven’t been as successful as Firefox, but then they haven’t had Google’s money behind them. I met their CE at the OOXML standards meeting in Geneva. He was saying some very sensible things.

But, I’m concerned that Fastmail might lose its service as a result. There are plenty of examples of companies getting acquired and effectively ruined. Will the acquisition of Fastmail cause it to lose focus in its email services? Opera says no, of course, and it’s encouraging that they say the Fastmail team will be kept on. Let’s hope that Opera means what it says and that Fastmail gets enhanced, not trashed.

In the meantime, I’m trying to figure out what it would take to move my mail archive and where I would move it to.

posted by colin at 1:23 pm  

Thursday, February 25, 2010

On the radio today: the tribulations of Telecom mobile

Today on Radio New Zealand National I’ll be talking primarily about the recent failures of Telecom’s XT mobile network. I’ll be trying to uncover just what a radio network controller is, and how Telecom managed to ballyhoo a network which then kept failing.

After that, if there’s any time, we’ll have a brief look at a new theory of physics that may integrate gravity and quantum theory. Gosh. And, of course, steam cars.

I’ll be on air after the 11am news. If you don;t want to listen live, shortly after the programme, you’ll be able to get it as a podcast or just download the audio as ogg or mp3.

posted by colin at 8:18 pm  

Friday, January 29, 2010

Today on the Radio

I talked about Apple’s latest launch, the state of Telecom’s XT network, Google being hacked in China and ACTA. I didn’t get time for Lieutenant Uhura, but she’s here.

No speaker notes for today – most of it was done off the cuff after the Apple launch. But if you missed it live, you can download the audio as ogg or mp3.

posted by colin at 12:58 am  

Thursday, December 31, 2009

Why censoring the Internet won’t work

Governments around the world are trying to get to grips with the notion that the Internet allows unfettered communications between individuals. This is a threat to almost all societies, and leads to “moral” arguments to control people’s access to, and activities on the Internet. It’s hard to draw a hard and fast line globally about what is moral to suppress and what is not, unless you take the view that the sharing of any kind of information is acceptable under any circumstances. I don’t take that view; there are some things in my view which are reprehensible or harmful and I am happy that my government tries to deal with them. The main area that comes to mind is child abuse images (CAI), a.k.a child pornography. However, agreeing that governments have the right to control some kinds of information on the Internet does leave us open to the “slippery slope” argument, which we have already seen operating across the government where the Australian government has tried to censor access to public information site Wikileaks because it published a list of sites already censored by the Australian government.

There are various measures available to Internet censors. China, for instance, runs the so-called “Great Firewall” – a single point of access for all Internet traffic entering and leaving the country. Centralized national firewalls offer a high level of control, but they find it hard to deal with traffic which is encrypted (as a lot of Internet traffic is, routinely). Almost invariably, they have to block a lot of material which is wider than their intended purpose, just to be sure. You can’t allow free access to Google if you don’t your population to even be able to search for specific concepts. Another issue is that the engineering for the great firewall gets quite problematic. It needs to be able to pass a great deal of traffic very quickly while filtering out the “bad” stuff. Finally, there needs to be a staff who are dedicated to controlling the filter, adding new sites to it, perhaps removing old ones, and generally dealing with issues it throws up.

A more limited technical measure is to control the Domain Name System (DNS) in the country. This means that people typing the address of a “bad” site into their browser would instead get a page saying “naughty naughty” or some such. In fact, if they knew the IP number to go to – and it wouldn’t be hard for a determined person to find this – they will evade this form of censorship altogether. This technique would involve its own engineering challenges as well as the problem of managing the list of bad sites.

And deciding what gets blocked is the core of the problem with automated, technical measures like the two described above. There’s no way for the general public to inspect the list of what gets blocked – if you publish the list, you are just publishing a list of sites that you don’t want people to go to. If you don’t publish the list, there is no accountability that governments will only block CAI (or whatever they have said they will). The list can and will expand for several reasons: incompetence, in the case of the Queensland dentist’s site blocked by the Australian filter; a desire to protect the filter itself (Wikileaks); and an extension or what we regard as repugnant or harmful, but don’t necessarily want a public debate about.

There is another technique that governments use to control what people do on the Internet. That is, simply, to watch what is going on within their country and apply real-world sanctions to people breaking the law. All countries do this to a greater or lesser extent. In New Zealand, for instance, the Department of Internal Affairs looks for images of child abuse (i.e. child pornography) and prosecutes people involved in making or trading them. The recent charges brought against a blogger for allegedly breaking a suppression order are another example. This approach seems the natural one for an open society like New Zealand to take. It relies on humans to detect and discern illegal activity rather than machines. That’s how our court system works. It’s also how law enforcement works. We don’t require people to have licences for cameras; of course not, cameras are widely used for a variety of entirely legal purposes. We prosecute people who use cameras to break the law. It should be the same for computers and the Internet.

To summarise: filtering the Internet is problematic technically, but most of all it is incompatible with a democratic open society. Prosecute the wrongdoers but leave the Internet alone.

posted by colin at 4:54 pm  

Thursday, October 15, 2009

The mobile network wars

It’s a really exciting time in the development of New Zealand’s mobile phone networks. We now have two different 3G network available to 97% of the country. Choice!

I’ll be talking about this and more on Radio New Zealand National after the news today. You can read on for my speaking notes, or after the programme you can download the audio as ogg or mp3. (more…)

posted by colin at 8:30 pm  

Monday, August 10, 2009

iPhone in XT-land

As I said on the radio last week, I recently changed my iPhone from Vodafone service to Telecom’s XT network.

I did it primarily because Vodafone’s coverage at my house in Wellington was so poor. Every time the mobile rang I would have to run upstairs with it and get out onto the deck to hear the caller. Vodafone say they are going to do some more “infill” of their urban Wellington coverage next year; I can’t wait that long.
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posted by colin at 7:30 am  

Friday, July 10, 2009

The Moped Diaries

I’m just about to leave Atiu, an island in the Cook Islands. I’ve had a fantastic few days here, and I’ve also had an insight into life in a small isolated community in the Pacific.

Atiu has less than 500 permanent inhabitants, plus at the moment 12 vistors. Put another way, visiting with my immediate family has increased the number of people on the island by a percentage point.

The people are very welcoming. I’m staying at the Atiu Villas, run by expatriate kiwi Dr Roger Malcolm and his wife Kura Malcolm, who is from Atiu. Everyone greets you as you pass them, and people are uniformly friendly. Nobody locks anything, and keys are normally left in vehicles. People all seem to be bilingual in Cook Islands Maori and English.
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posted by colin at 6:03 am  

Thursday, June 25, 2009

iPhone tethering – it rocks

iPhone tethered small3.jpgWith the 3.0 update of iPhone software, you can ‘tether’ your iPhone to your computer so the computer uses the iPhone’s Internet connection. (The word ‘tethering’ is used to imply that the phone is physically connected to the computer, although in practice mostly people tether now using a wireless bluetooth connection.)
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posted by colin at 3:03 pm  
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