Yesterday the people who make the Opera browser announced that they had acquired Fastmail.FM, a commercial email host. Does this matter to anyone except the shareholders of those companies?
It might. Email is critical to many of us on the Internet. It may be true that email is for old people, but I find it pretty much essential for a great deal of the Internet’s usefulness. I’m a heavy user, in case you hadn’t gathered. I want to be able receive and send wherever I am and I archive everything. That’s a couple of gigabytes per year.
I move around a lot, connecting to the Internet through two or three different routes every day. Getting and sending email though the day used to be a problem for me because ISPs’ email servers tend to assume that you are connecting through that ISP. In the early 2000s I went through a phase of having to reconfigure the email client on my laptop wherever I was. To get round that I tried putting all email through a server I owned – Qmail on a Mandrake box – running in my home, running on a DSL line with dynamic IP. It does work, but it cost me grief to support it that I just didn’t need. (Gmail was in its infancy and wasn’t allowing you your own domain name at the time. Besides, I don’t like my Gmail address.)
Winding the clock forward to a few years back, I found Fastmail.FM. They are a specialist email hosting provider. They offer IMAP and SMTP over SSL (SSL is important because otherwise passwords are exchanged in plaintext, which might be over public wi-fi) and an email web client. They don’t do much else, but they do provide their email service brilliantly. I’ve been very happy with Fastmail for over three years. All my machines sync to the server, I have a nice fat email archive which I can search instantly, and I send and receive email on the move wherever I am. It’s just one less thing to worry about.
Now, Fastmail is being acquired. By a company with a marginally-functional email service of its own. Hmm.
Don’t get me wrong – I have nothing against Opera. They are another plucky David fighting the Goliath of Internet Explorer. They provide a credible browser which lots people like. They haven’t been as successful as Firefox, but then they haven’t had Google’s money behind them. I met their CE at the OOXML standards meeting in Geneva. He was saying some very sensible things.
But, I’m concerned that Fastmail might lose its service as a result. There are plenty of examples of companies getting acquired and effectively ruined. Will the acquisition of Fastmail cause it to lose focus in its email services? Opera says no, of course, and it’s encouraging that they say the Fastmail team will be kept on. Let’s hope that Opera means what it says and that Fastmail gets enhanced, not trashed.
In the meantime, I’m trying to figure out what it would take to move my mail archive and where I would move it to.